Privacy Policy - Website

At Hoplit (“we”, “our” or “us”) are committed to protecting and respecting your privacy when you use our website at www.hoplit.io and our Services. In principle, we will only use your personal data in accordance with the applicable data protection laws, in particular Belgium`s Data Protection Act (“DPA”), the General Data Protection Regulation (“GDPR”) and only as described in this privacy policy. 

Personal data is any information relating to personal or material circumstances that relates to an identified or identifiable individual. This includes, for example, your name, date of birth, e-mail address, postal address, or telephone number as well as online identifiers such as your IP address. In contrast, information of a general nature that cannot be used to determine your identity is not personal data. This includes, for example, the number of users of a website. 

However, we reserve the right to put this data to additional uses to the extent permitted or required by law or necessary to support legal or criminal investigations. In this case, we will inform you again about this further data processing to the extent required by law and obtain your consent.

Responsible for data processing

Responsible for data processing in accordance with the provisions of the GDPR and DPA is:

Hoplit 

Web: https://www.hoplit.io/ 

E-Mail: Support@hoplit.io 

Instagram: https://www.instagram.com/hoplit.app/?hl=nl 

Facebook: https://www.facebook.com/Hoplit-104468309008616 


General information on data processing

In the course of our business and website operations, we process data. This also includes disclosure by transmission to third parties and, where applicable, to so-called third countries outside Belgium and the EEA. Where we transfer data outside Belgium or the EEA, we have highlighted this accordingly below.

Data processing

All personal data that we obtain from you via the website will only be processed for the purposes described in more detail below. This is done within the framework of the respective legal regulations mentioned or only with your consent. 

In particular, Art. 6 GDPR specifies when data processing is permitted. Hoplit collects personal data if:

  • you have given your consent (Art. 6 para. 1 lit. a GDPR),
  • the data is necessary for the fulfilment of a contract / pre-contractual measures (Art. 6 para. 1 lit. b GDPR),
  • the data is necessary for the fulfilment of a legal obligation (Art. 6 para. 1 lit. c GDPR) or
  • the data is necessary to protect the legitimate interests of our company, provided that your interests are not overridden (Art. 6 para. 1 lit. f GDPR). 

Hoplit processes and stores your personal data only for the period of time required to achieve the respective processing purpose or for as long as a legal retention period (in particular commercial and tax law) exists. Once the purpose has been achieved or the retention period has expired, the corresponding data is routinely deleted.

a) Hosting 

To provide our website, we use the services of Webflow who process the below-mentioned data and all data to be processed in connection with the operation of our website on our behalf. The legal basis for the data processing is our legitimate interest in providing our website.


b) Collection of access data and log files

Webflow on our behalf, also collects data on every access to our website. The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.

Log file information is stored for security reasons (e.g., for the clarification of abuse or fraud) for a maximum of 7 days and then deleted. Data whose further storage is necessary for evidentiary purposes is exempt from deletion until the respective incident is finally clarified. The legal basis for the data processing is our legitimate interest in providing an appealing website.

c) Content Management System

We also use the Content Management System (CMS) of Webflow to publish and maintain the created and edited Content and texts on our website and to provide the forms used. This means that all content and texts submitted to us by users for publication is transferred to WordPress. In addition to texts, this also includes, for example your data in our forms. This represents a legitimate interest. 

d) Contacting us

If you contact us, we process the following data from you for the purpose of processing and handling your enquiry: Name, contact details -if provided by you- and your message. The legal basis of the data processing is our obligation to fulfil the contract and/or to fulfil our pre-contractual obligations and/or our legitimate interest in processing your enquiry.

e) Newsletter

We send newsletters, e-mails and other electronic notifications with promotional information via SendinBlue and only with the consent of the recipients or a legal permission. Apart from that, our newsletters contain information about our products, offers, promotions and Hoplit. Registration for our newsletter takes place in a so-called double opt-in procedure. This means that after registration you will receive an e-mail in which you are asked to confirm your registration. This confirmation is necessary so that no one can register with other email addresses. The registrations for the newsletter are logged in order to be able to prove the registration process in accordance with the legal requirements. This includes the storage of the registration and confirmation time as well as the IP address. 

f) Administration, financial accounting, office organization, contact management

We process data within the scope of administrative tasks as well as organization of our business, financial accounting, and compliance with legal obligations, such as archiving. 

In doing so, we process the same data that we process in the context of providing our contractual services. The purpose and our interest in the processing lies in the administration, financial accounting, office organization, archiving of data, i.e., tasks that serve the maintenance of our business activities, performance of our tasks and provision of our services. 

The deletion of data with regard to contractual services and contractual communication corresponds to the information mentioned in these processing activities.

In this context, we disclose or transmit data to the tax authorities, consultants such as tax advisors or auditors as well as other fee offices and payment service providers.

Furthermore, we store information on suppliers, organizers, and other business partners on the basis of our business interests, e.g., for the purpose of contacting them at a later date. This data, most of which is company-related, is stored permanently.

g) Technical services

We process the data of our customers in order to enable them to select, purchase or commission the selected services. The required information is identified as such in the context of the order, purchase order or comparable contract conclusion and includes the information required for the provision of services and billing as well as contact information. The legal bases are contractual performance and pre-contractual inquiries and our legitimate interests. 

h) Use of cookies

We use so-called cookies on our web site. Cookies are small text files that are stored on your respective device (PC, smartphone, tablet, etc.) and saved by your browser. For further information please refer to our Cookie Policy. The legal basis for the use of cookies is your consent as well as our legitimate interest.

Duration of data storage

We only store personal data for as long as it is necessary for the purposes for which it is processed or for as long as any consent you have given us has been revoked by you. Insofar as statutory retention obligations must be observed, the storage period for certain data may be up to 10 years, irrespective of the processing purposes.

Transfer of personal data 

We will not disclose or otherwise distribute your personal data to third parties unless this:


  • is necessary for the performance of our services, 
  • you have consented to the disclosure,
  • or the disclosure of data is permitted by relevant legal provisions. 


However, we are entitled to outsource the processing of your personal data in whole or in part to external service providers acting as processors within the framework of the DPA and GDPR. External service providers support us, for example, in the technical operation and support of the website, data management, the provision and performance of services, marketing, as well as the implementation and fulfilment of reporting obligations. 

The service providers commissioned by us however will process your data exclusively in accordance with our instructions and we remain in accordance with the DPA and the GDPR responsible for the protection of your data. Doing so we always make sure that service providers commissioned by us are carefully selected, follow strict contractual regulations, technical and organizational measures, and additional controls by us.

We may also disclose Personal Data to third parties if we are legally obliged to do so e.g., by court order or if this is necessary to support criminal or legal investigations or other legal investigations or proceedings at home or abroad or to fulfil our legitimate interests.


Automated decision-making

Automated decision-making including profiling pursuant to Art. 22 (1) and (4) GDPR does not take place at Hoplit.

Direct marketing in the context of a customer relationship

We use the data you provide to fulfil and process our contract and to respond to your enquiries or on the basis of your consent. Insofar as you have also given us your separate consent to process your data for consulting, marketing and advertising purposes, we are entitled to contact you for these purposes via the communication channels you have given your consent to.

Your data subject rights

These rights are standardized in the DPA and the GDPR. These include:

  • the right to information (Art. 15 GDPR),
  • the right to rectification (Article 16 GDPR),
  • the right to erasure (Article 17 GDPR),
  • the right to restriction of data processing (Article 18 GDPR),
  • the right to data portability (Article 20 GDPR),
  • the right to object to data processing (Article 21 GDPR),
  • the right to revoke any consent you have given (Art. 7 (3) GDPR), and
  • the right to lodge a complaint with the competent supervisory authority (Art. 77 GDPR).

Please contact us at any time with questions and suggestions regarding data protection and to enforce your rights as a data subject. 

The competent supervisory authority 

The Belgian Data Protection Authority (APD, Autorité de protection des données in French or GBA, Gegevensbeschermingsautoriteit in Dutch) is the national Data Protection Authority for Belgium. You have the right to make a complaint at any time to the APD/ GBA. We would, however, appreciate the chance to deal with your concerns before you approach the APD/GBA in the first instance.


Security

State-of-the-art internet technologies are used to ensure the security of your data. During the online enquiry process, your details are secured with SSL encryption. For secure storage of your data, the systems are protected by firewalls that prevent unauthorized access from outside. In addition, technical and organizational security measures are used to protect the personal data you have provided against accidental or intentional manipulation, loss, destruction or access by unauthorized persons.


Social Media

We are present in various "social media" platforms in order to communicate with our customers, interested parties and users registered there and to be able to inform them about our offers. We would like to point out that you use these platforms and their functions on your own responsibility. This applies in particular to the use of the interactive functions (e.g., commenting, sharing, rating). We, as the provider of our Social Media Profiles, do not collect and process any data from your use of our services on those platforms and beyond this. The processing of users' personal data is based on our legitimate interests in providing users with effective information and communicating with users. 

Updating your information

If you believe that the information, we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please do so by contacting us. For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests.

Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore.

Links to other providers

Our website also contains - clearly recognizable - links to the websites of other companies. Insofar as there are links to websites of other providers, we have no influence on their contents. Therefore, no guarantee or liability can be assumed for these contents. The respective provider or operator of the pages is always responsible for the content of these pages.

The linked pages were checked for possible legal violations and recognizable infringements at the time of linking. Illegal contents were not recognizable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete indications of a legal violation. Such links will be removed immediately if infringements of the law become known.

Personal information and children 

Our services are aimed at people aged 18 and over. We will not knowingly collect, use or disclose personal information from minors under the age of 18 without first obtaining consent from a legal guardian through direct offline contact. 

Changes and updates to the privacy policy

We kindly ask you to regularly inform yourself about the content of our privacy policy. We will amend the privacy policy as soon as changes to the information processing activities we carry out make this necessary. We will inform you as soon as the changes require an act of cooperation on your part (e.g., consent) or other individual notification.

Concerns and Contact

If you have any concerns about a possible compromise of your privacy or misuse of your personal information on our part, or any other questions or comments, you can contact us.

Who should I contact for more information?

If you have any questions or comments about our Privacy Policy or wish to exercise your rights under applicable laws, please contact us using the following contact details:

Hoplit 

Web: https://www.hoplit.io/ 

E-Mail: Support@hoplit.io 

Instagram: https://www.instagram.com/hoplit.app/?hl=nl 

Facebook: https://www.facebook.com/Hoplit-104468309008616 

This Privacy Policy was last updated on Friday, 02 September 2022





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